Contact James Hill,Fiona Thomas for Email press here
St Barnabas Press Coldhams Road Cambridge CB13EW Telephone +44(0)1223 413792 Mobile +44(0)7703442646
Refunds of courses Returns or exchanging an item
Courses Cancellation Policy
If, after booking a course, you find you cannot attend, St Barnabas press will refund the course payment minus a £10 admin fee if you cancel your place more than 14 days before the course start date. Unfortunately St Barnabas press can not give refunds for cancellations received less than 14 days before a course starts. St Barnabas press reserves the right to cancel courses and will endeavour to give 10 days notice, a full refund will be made in these circumstances.
Returns policy for Original works' in involving third parties ie Artists.
If you are not completely satisfied with any work bought from us, you can receive a full refund (excluding delivery costs) by returning the work within ten days of receipt. That means that in case of a return you are liable to pay the costs of shipping both ways -
You are responsible for the cost of returning the work to us in its original condition and of insuring it during transit, except where the work is faulty or the wrong work has been dispatched.
Returns on digital prints and items sold produced made by St Barnabas press
terms should be unused or marked and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Please note:
1. Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
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